Here's how to improve your customer satisfaction ratings!
Customers are the lifeblood of any field service business. But let's be real, sometimes dealing with them can be tricky.
That's why we created this cheat-sheet of expert-approved tips and scripts for handling the most challenging customer scenarios.
You'll learn how to handle these common scenarios.
- You have to break bad news to a customer.
- Your field guide to working with customers in person.
- An angry customer leaves a negative review online.
