Customer Service Cheat Sheet
For Field Service Business Employees
Here's how to improve your customer satisfaction ratings!
Customers are the lifeblood of any field service business. But let's be real, they can also be irritating, nerve-racking, and all-around difficult to deal with.
That's why we created this cheat-sheet of expert-approved tips and scripts for handling the most challenging customer scenarios.
You'll learn how to handle these common scenarios.
- You have to break bad news to a customer.
- Your field guide to working with customers in person.
- An angry customer leaves a negative review online.
