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The Customer Service Cheat Sheet

Eager to how to improve your customer satisfaction ratings? Here's how...

Ever wondered how you can turn frustrated customers into loyal fans of your service business? Or keen to improve your customer service using best practices?

In this guide, we will take you step-by-step with expert-approved tips and scripts to manage even the most challenging scenarios. Fill in the form and unlock your success now!

  • Provide you with all the right words to say
  • Handle different situations like a pro
  • Level up your customer service with our bonus tips

Discover useful tips and tricks

the customer service cheat sheet ebook front cover
Commusoft marketing team

Brought to you by Commusoft

From interviews with industry experts, fantastic guides and resources, podcasts and videos, to regular blog posts full of tips and tricks; we’re dedicated to bringing you the best service content around!

Grow your business and discover all the ways you can craft world-class customer journeys with Commusoft.

FAQ

  • The team behind this resource is made up of passionate people with a variety of experiences in the service & maintenance, marketing, sales, and software industries.

    Our insights cover everything from how to hire and retain the best engineers, strategies to boost sales, and finally to choosing the right software that will help you grow long-term.

  • When creating these guides and sharing them, our goal is to make high-quality business advice available to trades professionals everywhere.

    Oftentimes, popular sources promote growth models that are difficult (if not impossible!) to implement when you’re running a service & maintenance business model.

    This is why we’re committed to providing personalised advice to anyone interested in growing their service business.

  • Some of the industries we cover include plumbing, heating, electrical, HVAC, renewables, and more: find the full list, here.

    Our articles and resources also vary widely, such as giving you email templates you use on a daily basis, explanations of popular business terms, as well as best practices that can help to improve the efficiency of your business.

  • If you want to stay up to date with everything we create, the easiest way is to subscribe to the Commusoft newsletter here.

    You’ll receive a monthly round-up featuring our newest pieces, as well as service industry news, and exclusive downloadable resources.