What is a KPI?
KPIs are key performance indicators: Measurable targets that you can use to establish how well your field service business is doing. Your KPIs determine what you expect of your employees on each project.
(Want more info? Check out our blog post Are you using the right KPIs for your HVAC business?)
KPIs help you focus the goals and objectives of a company, and they ensure that all your employees are aligned with the same strategies.
In our KPI calculator template you'll find 7 different KPIs that can help you analyse your business:
- KPI #1 Customer Retention Rate
- KPI #2 Recall Rate
- KPI #3 Customer Referral Rate
- KPI #4 Operating Profit
- KPI #5 Revenue Growth Rate
- KPI #6 Cost Per Acquisition
- KPI #7 ROI
Start setting the right goals for your plumbing, HVAC, electrical, fire & security or property management business—and getting the results you want. Just fill out the form to download your free template!